Workshops & Events
PacPay Education Workshops & Events
Attend our interactive training sessions to network with other payment professionals. Participate in realistic exercises and share your experiences to deepen your understanding of the topic.
You may use your allotted 2026 PacPay COMP Codes provided by PacPay toward these education sessions.
Q4 In-Person Hawaii Training Events
11/3/2026 - In - Person Training (Hilo) Unraveling Unauthorized Transactions: ACH, Card, and Check Fraud
CU Hawaii
476 Hinano Street, Hilo, HI 96720
When a customer reports money missing, determining liability across different payment channels can feel like untangling a web of competing regulations. Unraveling Unauthorized Transactions cuts through the complexity of ACH, debit card, and check fraud to give your team clear, decisive workflows for resolving disputes accurately and legally. This hands on in-person workshop breaks down the practical boundaries of Reg E, Nacha rules, and the Uniform Commercial Code (UCC). Packed with hands-on scenario analysis, audit-ready investigation methods, and loss-mitigation tactics, this session equips operations and frontline staff to protect both the financial institution and its deposit account holders.
Credits: 3.6 AAP/APRP/NCP Continuing Education Credits
Registration: Member registration $80 (Lunch included)
This event is an Education Package Plan eligible.
PacPay coupons may also be applied toward registration.
11/3/2026 - In - Person Training (Kona) Unraveling Unauthorized Transactions: ACH, Card, and Check Fraud
Hawaii Community Federal Credit Union
73 5611 Olowalu Street, Kailua Kona, HI 96740
When a customer reports money missing, determining liability across different payment channels can feel like untangling a web of competing regulations. Unraveling Unauthorized Transactions cuts through the complexity of ACH, debit card, and check fraud to give your team clear, decisive workflows for resolving disputes accurately and legally. This hands on in-person workshop breaks down the practical boundaries of Reg E, Nacha rules, and the Uniform Commercial Code (UCC). Packed with hands-on scenario analysis, audit-ready investigation methods, and loss-mitigation tactics, this session equips operations and frontline staff to protect both the financial institution and its deposit account holders.
Credits: 3.6 AAP/APRP/NCP Continuing Education Credits
Registration: Member registration $80 (Lunch included)
This event is an Education Package Plan eligible.
PacPay coupons may also be applied toward registration.
11/4/2026 - Hawaii Fraud Day
Bank of Hawaii Center for Excellence Team Rooms 1 & 2
111 S King St, Honolulu, HI 96813
Hawaii Fraud Day brings a distinct perspective to fraud education, featuring industry fraud experts who work on the front lines of today’s most complex payments and cybercrime threats.
Financial fraud continues to generate billions of dollars in losses each year for financial institutions and their customers. Join us for this engaging event to hear the latest insights and trends in financial and cyber payments fraud. Learn how fraudsters are evolving their tactics, what emerging threats to watch for, and the proactive steps your institution can take to strengthen defenses and protect your accountholders.
This event is FREE to Members and Government/Law Enforcement.
Non-Member Financial Institutions may attend for $199 per person.
In-Person and Virtual Options are Available.
11/5/2026 - 11/6/2026 - Hawaii Payments University
Bank of Hawai'i a Nu'u Ho'oulu, Conference Center
130 Merchant Street, 22nd Floor, Honolulu, HI 96813
For more than 10 years, PacPay and PaymentsFirst have proudly hosted Hawaii Payments University, delivering high-quality, in-person payments education to professionals across the islands. As the payments landscape continues to evolve, both nationally and in Hawaii, participation in this two-day, in-person event is more important than ever.
Our speakers bring expertise from across the United States, offering timely insights and practical guidance you can apply immediately. Join us for engaging payments education, meaningful connections with fellow payments professionals, and the opportunity to win exciting door prizes. We look forward to seeing you this year.
Payments University offers an immersive, collegiate-style learning experience designed to deliver comprehensive and focused payments education. Whether you are new to the payments industry or seeking a deeper understanding, the multi-track agenda features both foundational and advanced courses. Participants attend General Sessions together and then select breakout sessions based on their interests and learning goals. PacPay COMP Codes may be applied toward registration.
First 30 Free! - Be the first from your financial institution to register, and PacPay will cover your registration. *** 1 free per Financial Institution***
Hawaii Payments University is included in the Education Package Plan.
In-Person and Virtual options are available.
Price:
2 Day - $190
1 Day - $99
Team Bundles are available.
11/7/2026 - In - Person Training (Maui) Unraveling Unauthorized Transactions: ACH, Card, and Check Fraud
Maui County Federal Credit Union
224 Kehalani Village Dr, Wailuku, HI 96793
When a customer reports money missing, determining liability across different payment channels can feel like untangling a web of competing regulations. Unraveling Unauthorized Transactions cuts through the complexity of ACH, debit card, and check fraud to give your team clear, decisive workflows for resolving disputes accurately and legally. This hands on in-person workshop breaks down the practical boundaries of Reg E, Nacha rules, and the Uniform Commercial Code (UCC). Packed with hands-on scenario analysis, audit-ready investigation methods, and loss-mitigation tactics, this session equips operations and frontline staff to protect both the financial institution and its deposit account holders.
Credits: 3.6 AAP/APRP/NCP Continuing Education Credits
Registration: Member registration $80 (Lunch included)
This event is an Education Package Plan eligible.
PacPay coupons may also be applied toward registration.
Parking for In-Person Training
(Please verify your training location)
Bank of Hawai‘i Ka Nu'u Ho'oulu Conference Center
130 Merchant Street, 22nd Floor
Parking Information:
(Public parking validation will be provided for only)
Harbor Court
847 Bethel Street (before Merchant Street)
off of Nimitz entrance on Bethel Street before Merchant Street