April 24, 2024

Federal Government Payments and ACH

PacPay Education, Recommended AAP Training Session

Honolulu, HI

9:00 AM - 3:00 PM HST

Location: Bank of Hawaii Center for Excellence
111 S King St Fl 5
Honolulu, HI 96813

PacPay-Macha Member & AAP Certified: $94
PacPay-Macha Member: $99
PacPay Member, Non-Macha Member: $140
Non-Member: $198
This session is Educational Package Plan eligible.

Do you know how to handle government returns, DNEs, or NOCs? Do you understand your liability for government payments posted in error? Why not gain insight into how Government payment rules differ from ACH rules to provide peace of mind that you have all the right answers.

This session provides clarification on:

  • How Governments rules differ from ACH rules
  • How to enroll an account holder to receive Government payments
  • How to handle Returns, DNEs, NOCs, and the required timeframes
  • How to handle Governments Reclamations
  • How to handle reports of “non-receipt of items”

This session is ideal for ACH Operations, Branch Personnel, AAP Candidates, and Audit & Compliance staff.

6 AAP/APRP Continuing Education Credits | CTP Credits May Apply


Parking for Bank of Hawaii Center for Excellence

Limited parking validation will be provided only for parking at Harbor Court. 

  • Harbor Court
    • 847 Bethel Street (before Merchant Street)
    • off of Nimitz entrance on Bethel Street before Merchant Street



Toll Free Phone: 800-453-1843

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